Easy 30 Day Daneey Product Returns

Change Or Cancel order

1. Please contact us as soon as possible if you need to modify or cancel your order. Make sure to provide your order number and the modification you would like to make and we’ll confirm once the modification has been made.
2. Please note that any orders that have already been packed or shipped cannot be modified or cancelled.

Tip: To ensure the correct items are ordered, we suggest that you read the products’ detailed description carefully before ordering. If unsure, you can send us an email to service@daneey.com

Return policy

Your satisfaction is our goal. If you are unhappy with your purchase, please make sure to contact us with email at first. The unauthorized returns will not be accepted. All merchandise returns in new condition, unused , and still, have the original package & gifts attached.

1. Items returned within 30 days of receiving your original order will be eligible for a refund if it has evident manufacturing defect, such as the size, style, material, or color doesn’t match the description, please feel free to contact us, our customer service will reply to you as soon as possible.
2. Items must be returned in original, factory condition (unaltered, unworn, undamaged and with tags attached in original packaging) as we do not sell refurbished or previously owned products.
3. Please notice that if you wish to return any or all parts of your order, you will need to contact customer service firstly, you can send the items back after their confirmation. Once the returned item is received and inspected, your refund will be processed in 2 business days. Some financial institutions can take up to 3 business days to process the refund. Please allow a few business days for your financial institution to reflect the refund on your statement prior to contacting us. Buyer needs to pay for the return shipping fee. Or you can keep the product and negotiate with our customer service for the refund directly.
4. Only items purchased directly from https://www.daneey.com will be accepted. For products purchased from authorized retailers, please get in touch with them directly for returns.
5. After the return request has been authorized, the hair extensions&hair wave can be shipped back to the address we gave you. Please kindly send email about your order number and returned package number.
6. Exchanges:At this time, we do not offer direct exchanges.  If you wish to exchange a product, we recommend initiating a return and placing a new order for the desired item.

WHAT IF THE ITEM(S) I RECEIVED ARE DEFECTIVE/INCORRECT/DAMAGED?

Did you receive a faulty unit, or the wrong product? Simply not satisfied with your order?
Please contact our Customer Support team to start the return process. Please include the following information:

• Order number
• Proof of purchase
• Video or photo of the faulty product (if applicable)
• Complete delivery address
• Contact telephone number

In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.

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Please Note:

We reserve the right to refuse a return if the product does not meet our return policy criteria.

Products that are damaged, used, or not in their original packaging may not be eligible for a full refund.